1. Introduction
This Delivery Policy governs the methods by which Dialpilot.com provides its services and software products to clients. We are committed to delivering high-quality AI voice caller solutions while adhering to all applicable legal standards in Romania.
Our services can be purchased through payment by credit card or bank transfer.
The payment process is secure and conducted via our trusted payment processor [Insert Payment Processor, e.g., Stripe, PayPal], ensuring a safe transaction similar to any payment on e-commerce websites.
2. Delivery of Software Products
2.1. Digital Products
All software products offered by Dialpilot.com are delivered digitally. Clients can download these products directly from our platform or receive them via email, according to the details agreed upon at the time of purchase.
2.2. Access to Services
Software services, including subscriptions and support, become accessible immediately after payment confirmation and registration in our system. Clients can start using our AI voice caller services without delay.
2.3. Customizations
If a service or software product requires specific customizations, the delivery timeline will be communicated individually based on the complexity of the requirements. We ensure personalized attention to meet each client’s unique needs.
3. Delivery Times
- Electronic Delivery: Software products are delivered electronically within 24 hours of transaction completion and payment verification.
- Exceptional Cases: In exceptional circumstances, such as complex customization requests or large order volumes, delivery terms may be adjusted. Clients will be informed of any changes to the delivery timeline in advance.
4. Estimated Delivery Time
- Finished Software Products: The estimated delivery time is 7 days for completed software products. For customized developments, this timeframe may vary depending on their complexity.
- Digital Format: All software products will be delivered in digital format, ensuring immediate access and convenience.
5. Delivery Verification
- Client Responsibility: It is the client’s responsibility to verify the integrity of the software product upon receipt. Any issues or discrepancies should be reported within 48 hours of reception.
- Technical Support: Dialpilot.com offers technical assistance for the installation and configuration of the software, in accordance with the terms specified in the service contract. Our support team is available to ensure a smooth setup process.